Returns Request

OhYes Toys UK, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can request a return within 30 days of receiving your product.

To start a return, please contact our customer support team with your order number and the reason for the return. Once approved, you will receive instructions on how to send the item back to us safely.

Please ensure that the product is unused, in its original packaging, and in the same condition as when it was delivered. Upon receiving and inspecting the returned item, we will process your refund or exchange promptly.

Our goal is to make the returns process simple, convenient, and worry-free, so you can shop with confidence and peace of mind.